Quality IS: Next Most Important Research Project?
نویسندگان
چکیده
High quality information and updated information systems are essential for professional activities. Software maintenance plays an important role in keeping a desired level of quality and during recent decades there have been different efforts done in this area. The purpose of the study presented in this article, is to find relvant research questions and approaches for further research. A theoretically focused study of a limited number of articles in the areas of software maintenance, systems maintenance and IT-governance was conducted. The direction of the research presented in the articles indicates that development of new models and approaches is of great interest for researchers, but empirical studies have had low priority. The common experience of the study can be divided into four areas of concern: models, motivation and validation, definition uncertainty, and use of concepts from research. It is hard to make any conclusions concerning quality IS. However, it is obvious that the area is of interest for research and some suggestions for further research were identified.
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